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Terms of Use. The house rules.
These terms govern your use of the Bloatless iPhone app and the website at bloatless.app (together, the “Service”). By installing, opening, or using the Service, you agree to them.
1. Provider
The Service is provided by Dr. Jan Philip Wahle, Siedlungsweg 24, 37124 Rosdorf, Germany. Contact: [email protected].
2. The Service
Bloatless helps you find the foods that are likely behind your belly bloating: you photograph your meals, an AI model identifies the dish and its likely ingredients, you rate how you feel afterwards, and the app turns a week or more of those logs into a trigger report — a ranked list of likely suspects to test. Results are provided on a best-effort basis: the app predicts, you decide.
Dish identifications, ingredient lists, FODMAP classifications, risk scores, and trigger reports are produced automatically by machine-learning models and statistical analysis. They may be inaccurate, incomplete, or unsuited to your personal situation — a model can misread a photo, miss an ingredient, or rank an innocent food. They are informational only. You are solely responsible for reviewing each suggestion and for your dietary decisions, including any consequences of removing foods from or adding foods to your diet. We give no warranty of accuracy, fitness for a particular purpose, or that any specific feature, model, or behaviour will be available, retained, or perform in a particular way.
3. Not medical advice
Bloatless is a lifestyle and self-tracking tool. It is not a medical device, and nothing in the Service constitutes medical, nutritional, or other professional advice, diagnosis, or treatment. Bloating can have causes an app cannot see. If your symptoms are severe, painful, persistent, or accompanied by warning signs (such as weight loss, blood in stool, or fever), talk to a doctor — and never disregard or delay professional advice because of something the app showed you.
In particular, do not rely on the app to detect allergens or ingredients you must avoid for medical reasons: photo-based ingredient identification can and will miss things. If you have an allergy, intolerance, or a prescribed diet, follow your clinician’s guidance, not the app’s. If you suspect a medical emergency, contact emergency services immediately.
4. Eligibility
You must be at least 18 years old and legally able to enter a contract to use Bloatless. The app is not directed to children.
5. App Store terms apply
Bloatless is distributed through Apple’s App Store. Installation, purchases, and subscriptions are additionally governed by the Apple Media Services Terms & Conditions. Apple is the merchant of record for your purchase.
6. Subscriptions, billing, and cancellation
Paid plans are billed through your Apple ID; subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Available plans may include weekly and yearly auto-renewing subscriptions and a one-time lifetime purchase (see Section 7), with prices shown in the App Store at the point of purchase. Some plans may start with a free trial: the subscription charges when the trial ends unless you cancel at least 24 hours earlier. Prices include any VAT that Apple collects on our behalf.
You can cancel, change, or request a refund for your subscription at any time in your Apple ID subscription settings. We do not have access to your Apple ID and cannot issue refunds directly — Apple handles that. See Apple’s refund policy for details.
7. One-time lifetime purchase
As an alternative to a subscription, we may offer a one-time “lifetime” purchase. It is billed once through your Apple account and does not renew.
“Lifetime” refers to the lifetime of the Bloatless app as a product, not to your lifetime as the purchaser and not to any minimum number of years. The licence lasts only for as long as Bloatless is commercially offered, made available for download, and technically supported by us.
The lifetime purchase grants access to the app’s paid features as they exist at the time of purchase, for the supported lifetime of the Bloatless product. It is not a guarantee that the app, every feature, or every platform version will remain available forever. The lifetime purchase does not include:
- any right to future updates, upgrades, redesigns, or new features;
- any guarantee of bug fixes, maintenance, response times, or technical support;
- continued compatibility with future Apple devices, iOS versions, App Store rules, or other platform changes, or with the third-party AI models and services the app relies on;
- access to separate apps, successor products, renamed products, replacement products, paid add-ons, paid services, server-side services, cloud services, or third-party services that we may offer in the future;
- any transfer to another Apple account, family member, person, or organisation, except where Apple’s own family-sharing rules independently allow it;
- any refund, credit, compensation, or replacement if the app is modified, discontinued, removed from sale, removed from the App Store, or no longer works because of technical, legal, security, or commercial reasons, except where mandatory statutory law provides otherwise.
We may, at our discretion, provide updates, maintenance, new features, or platform support to lifetime purchasers, but we are under no obligation to do so unless mandatory law requires it. Section 12 (availability and service modifications) applies equally to lifetime purchases. If the app is discontinued, removed from the App Store, or stops working on future devices or operating-system versions, lifetime purchasers are not entitled to any refund, replacement, damages, or other compensation, except where mandatory statutory law provides otherwise.
The licence is personal and non-transferable and is tied to your Apple account. To use the app on a new device, restore your purchases with the same Apple account. Refunds are handled exclusively by Apple under its terms, and the statutory right of withdrawal in Section 8 applies. Beyond that, no refunds are provided — in particular, no pro-rata refunds if you stop using the app. Your mandatory statutory rights, including statutory warranty rights for consumers, remain unaffected by this section.
8. Right of withdrawal (consumers)
Mandatory consumer withdrawal and refund rights remain unaffected. Apple processes the purchase and provides the applicable cancellation or refund flow for your storefront. Nothing in these terms asks you to waive a statutory right merely by opening the app. Where the law permits performance of digital content or services to begin during a withdrawal period, the consent and acknowledgement collected in Apple’s purchase flow apply.
9. Invites and free unlocks
Bloatless may let you unlock plan time by inviting friends. Unlocks are granted only for genuine new users who install the app through your invite and meet the qualification criteria shown in the app. Self-referrals, duplicate installs, automated or fraudulent sign-ups, or any other attempt to game the program may void pending and granted unlocks. The invite program is a voluntary, free benefit: unlocks have no cash value, are non-transferable, and we may change, suspend, or end the program at any time. Unlocks already applied to an active plan are honoured.
The separate creator affiliate program is governed by the Affiliate Program Terms. An app invite code is not an affiliate link and does not create a right to cash commission.
10. Licence
Subject to these terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Bloatless on devices you own or control. You may not:
- rent, sell, sublicense, or otherwise distribute the app;
- copy, modify, or create derivative works from the app;
- reverse-engineer, decompile, or disassemble the app, except to the extent such restrictions are prohibited by law;
- use the app to violate laws, Apple’s guidelines, or the rights of others;
- interfere with, or attempt to circumvent, technical limits, rate limits, or security controls, including using our analysis endpoints outside the app.
11. Your photos and logs
You own your photos and your logs. So that the Service can work, you grant us a limited, non-exclusive, revocable licence to store and process the meal photos you snap and the check-ins and answers you enter — solely to provide the analysis, history, and reports the app offers you, as described in our Privacy Policy. We do not use your content to train machine-learning models, and the licence ends when you delete the content or your data. Please photograph your food, not other people; you are responsible for the content you upload and must not upload content that is unlawful or infringes the rights of others.
12. Availability and service modifications
The app and website are provided on a reasonable-effort basis. We do not offer an uptime guarantee and cannot be held responsible for outages caused by Apple, your internet provider, our hosting or AI providers, or other upstream services. Planned maintenance is kept to a minimum.
We may at any time add, modify, suspend, restrict, or discontinue individual features, models, integrations, or the app itself, including for technical, legal, security, or commercial reasons — for example to comply with iOS changes, App Store guidelines, or changes at the third-party AI providers the analysis relies on. You have no right to demand the provision, restoration, continuation, or specific performance of any feature, model, integration, response time, accuracy level, or service level beyond what is described for your currently active subscription tier. Material reductions of the bundled scope of paid features will be announced with reasonable advance notice in accordance with Section 15.
13. Beta features
From time to time we may label a feature as “beta”, “experimental”, or “preview”. These features are provided as-is, may change or disappear, and should not be relied on as part of your paid subscription.
14. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless us, our affiliates, and our personnel from and against any third-party claims, demands, proceedings, losses, damages, liabilities, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- photos or other content you process through the app, including alleged infringement of intellectual property, personality, or privacy rights of third parties;
- decisions you make on the basis of the app’s suggestions, including dietary choices and the sharing of reports;
- your breach of these terms, the licence in Section 10, or applicable law;
- unauthorised use of the app under your Apple ID or device caused by you or by someone you allow to access your device.
This indemnification applies in full to users acting in a commercial, professional, or institutional capacity. For consumers (Verbraucher within the meaning of § 13 BGB), it applies only to the extent permitted by mandatory consumer-protection law and only where the claim is attributable to your fault.
15. Liability
We are liable without limitation for damages caused by intent or gross negligence, for injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), and under guarantees we have given. For slight negligence, we are only liable for the breach of essential contractual obligations (cardinal duties), and our liability is limited to foreseeable damages typical for this type of contract. All further liability is excluded to the extent permitted by law.
Subject to the preceding paragraph and to the extent not already excluded, our aggregate liability for all claims arising out of or in connection with the app, the website, or these terms is capped, per affected user and per twelve-month period, at the greater of (a) one hundred euros (EUR 100) or (b) the fees you actually paid through your Apple ID for Bloatless in the twelve months preceding the event giving rise to the claim. This cap applies in particular to liability for slight negligence and to claims that are not separately covered by the unlimited-liability carve-outs above.
In particular, we are not liable for indirect or consequential damages, loss of profits, or loss of data that could have been recovered through reasonable and customary backups. Section 3 applies to health-related decisions: the app supplies predictions to discuss and test, and responsibility for acting on them — ideally with a professional — remains yours.
The foregoing liability allocation also applies in favour of our legal representatives, employees, and other persons acting on our behalf. You acknowledge that the subscription fees reflect this allocation of risk.
16. Changes to these terms
We may update these terms to reflect changes in the Service or the law. For material changes that affect existing subscribers, we will notify you at least 30 days in advance through the Service, so you can cancel before the changes take effect.
17. Governing law and jurisdiction
These terms are governed by the law of the Federal Republic of Germany, with the exception of its conflict-of-laws rules. If you are a consumer habitually resident in the EU, you retain the protection of mandatory provisions of the law of your country of residence. The place of jurisdiction, where allowed by law, is Göttingen, Germany.
We are not willing or obliged to participate in dispute-resolution proceedings before a consumer arbitration board. The former European Commission online dispute resolution platform was discontinued on July 20, 2025.
18. Contact
Questions about these terms? Write to [email protected].