Support. A real person reads it.

Contact

We use your message only to answer the request and investigate the issue. The Privacy Policy explains how support correspondence is handled.

Meal scans and reports

• Make sure the whole meal is visible and the photo is reasonably well lit.
• A failed analysis remains in your timeline and can be retried from Meal Details.
• Ingredient and trigger suggestions are predictions, not allergy detection, diagnoses, or medical advice.
• Deleting a bad meal before the final report keeps it out of your trigger statistics.

Reminders and check-ins

If reminders do not arrive, open Bloatless → Settings → Notifications and confirm that reminders are on. You can also check iOS Settings → Notifications → Bloatless. Meal times can be changed at any time in the app; Bloatless reschedules the remaining reminders around the new times.

Subscriptions and purchases

Apple handles all billing. In Bloatless, use Settings → Restore purchases after reinstalling or moving to a new iPhone. To change or cancel an active subscription, use Settings → Manage subscription or open Apple subscription settings.

We cannot see your Apple ID or card details and cannot issue refunds directly. Refund requests are handled through Apple’s Report a Problem.

Privacy and deleting data

Settings → Delete my data removes the app’s server-side record, meal photos, analyses, check-ins, survey answers, and reports, then clears local app data. Deleting the app from your iPhone alone cannot remove the server copy. Deleting data does not cancel an App Store subscription.

If you cannot open the app, email [email protected] and say that your request concerns access or deletion. Because Bloatless has no login and uses a random install identifier, we may need information from the affected installation to locate the right record.

Technical requirements

Bloatless requires an iPhone running iOS 18 or later. If the app becomes unresponsive, install the latest available app and iOS updates, force-quit Bloatless, and reopen it. If the problem continues, include the app version shown at the bottom of Settings in your email.

Urgent health concerns

Bloatless support cannot give medical advice or respond to emergencies. For severe or persistent symptoms, contact a qualified clinician. If you believe you have a medical emergency, contact your local emergency service now.